Privacy
Policy
We at Effective
Energy Systems respect your rights to
privacy and comply with our obligations
under the UK Data Protection Act 1988
(DPA) and EU General Data Protection
Regulation 2018 (GDPR).
This privacy policy
outlines how we process the data we
collect from you, or that you provide us
with. We only use this information to
administer your account and to provide
the products or services you have
requested from Effective Energy Systems.
What
data do we collect?
Effective Energy
Systems collects the following data
about you:
Personal Identification Information
·
Name
·
Address
·
Email
Address
·
Telephone
Numbers
·
Company
Information (This is only for business
users)
·
eBay ID
(This is only for purchases through our
eBay store)
·
PayPal ID
(This is only for purchases through our
eBay store)
Non-Personal Information
·
Internet
Protocol Address (IP Address)
·
Browser
Type
·
Internet
Service Provider (ISP)
·
Date and
time stamp of visit
How do
we collect your data?
You directly
provide Effective Energy Systems with
most of the data we collect. This is
collected and processed when you:
Personal Identification Information
Voluntarily
complete the contact us form on our
website (http://www.eesweb.co.uk/contactus.htm).
When you directly
contact us via email or telephone.
Non-Personal Information
When you visit our
website (http://www.eesweb.co.uk)
we use a standard feature of using log
files which log visitors to our website.
Hosting companies do this as part of the
hosting analytics they provide. These
log files are only used to help improve
and maintain the website. The data is
not linked to any personally
identifiable information.
Third Party Sources
Effective Energy
Systems will also receive your data
indirectly from the following sources:
eBay & PayPal
When you purchase a
product from our eBay store we only
collect and process data that has been
outlined in this privacy policy. No
personal payment information such as
debit/credit cards are stored or
processed by Effective Energy Systems.
We only receive order information and
payment conformation which is used to
fulfil your order.
Please refer to the
privacy policy of these third parties if
you are using their services.
Cookies
Our website does
not use first party or third party
cookies to track you.
How will
we use your data?
Effective Energy
Systems collects this information in
order to carry out our obligations to
you, and provide you with information,
products, and services that you have
requested from us. This includes the
following:
To contact you
using the information you have provided
to answer your queries.
Who might we share your information
with?
We do not share
your personal information outside of
Effective Energy Systems unless your
information needs to be used by our
employees, sub-contractors, and
suppliers in the following
circumstances:
Delivery
If you have
purchased a product from our eBay store
and have requested delivery of the
product, we will only share necessary
information with our delivery/courier
service to enable successful delivery to
you.
Installation/Repairs
If you have
requested an installation/repair service
from Effective Energy Systems, we will
only share necessary information to
complete this service.
Marketing
Effective Energy
Systems would like to send you marketing
information about products and services
of ours that we think you may like.
If you choose to
receive marketing from Effective Energy
Systems, the email address that you
provided us with will be sent to
MailChimp, who provide our email
marketing service.
We consider MailChimp
to be a third-party data processor. The
email address provided will stay within
MailChimp’s database for as long as we
continue to use the marketing service,
or until you request removal from the
list.
If you no longer
wish to be contacted for marketing
purposes, please get in touch at:
Email us at:
Info@eesweb.co.uk
Call us at:
0333 444 0899
How do
we store your data?
At Effective Energy
Systems we are committed to ensuring
your information is secure. In order to
prevent unauthorised access or
disclosure, we have put into place
suitable physical and electronic
safeguards to make sure your information
is always secure.
We will not sell,
rent or otherwise distribute or make
your personal information public.
Effective Energy
Systems will keep your data dependent on
the legal basis for keeping it.
Data
breaches
We will report any
unlawful data breaches related to the
information we store and process about
you, to any and all relevant persons,
and authorities within 72 hours of us
being aware.
What are
your data protection rights?
Effective Energy
Systems would like to make sure you are
fully aware of all your data protection
rights. Every user is entitled to the
following:
The right to
access – You have the right to
request Effective Energy Systems for
copies of your personal data. We may
charge you a small fee for this service.
The right to
rectification – You have the right
to request that Effective Energy Systems
correct any information you believe is
inaccurate.
You also have the right to
request Effective Energy Systems to
complete the information you believe is
incomplete.
The right to
erasure – You have the right to
request that Effective Energy Systems
erase your personal data, under certain
conditions.
The right to
restrict processing – You have the
right to request that Effective Energy
Systems restrict the processing of your
personal data, under certain conditions.
The right to
object to processing – You have the
right to object to Effective Energy
Systems processing of your personal
data, under certain conditions.
The right to
data portability – You have the
right to request that Effective Energy
Systems transfer the data that we have
collected to another organization, or
directly to you, under certain
conditions.
If you make a
request, we have one month to respond to
you. If you would like to exercise any
of these rights, please contact us with
the information in the
“How to
contact us” section of this privacy
policy.
Privacy
policies of other websites
The Effective
Energy Systems website contains links to
other websites. Our privacy policy
applies only to our website, so if you
click on a link to another website, you
should read their privacy policy
Changes
to our privacy policy
Our Company keeps
its privacy policy under regular review
and places any updates on this web page.
This privacy policy was last updated on
27th June 2019.
How to
contact us
If you have any
questions about our privacy policy, the
data we hold on you, or you would like
to exercise one of your data protection
rights, please do not hesitate to
contact us using the information below:
Email us at:
Info@eesweb.co.uk
Call us at:
0333 444 0899
Or write to us
at:
Effective Energy
Systems Ltd
Fairfax House
6a Mill Field
Road
Cottingley
Business Park
Cottingley
BD16 1PY |
